Comprehensive ERP Training for Business Success
Training is a key component for any organization going through any ERP implementation. It is a key component of organizational change management and the overall success of the ERP implementation.
Rethinking ERP Training Focus
ERP training sessions often, and erroneously, focus on transactions. ERP training should focus on how the business will work with the system and how those transactions affect the overall business. CII delivers training sessions only after a complete overview of the goal of the business. The ultimate goal is to be able to successfully manage the business in the ERP environment.
Process-Focused Training as a Foundation
ERP training should focus on new business processes as the foundation. The program should teach employees how to perform their business processes and workflows in their new environment. It’s essential for ERP training to deliver knowledge in the context of the employee’s daily routine.
Adoption Through Effective Training
ERP projects can go a long way toward making adoption easier if they focus on effective training that delivers business process and workflow training, in addition to ERP transactional training. This type of process-focused training should be a centerpiece of any organization to help effectively manage its ERP environment.
Training Assessment & Planning Support
CII training consultants can help construct questions and strategies for conducting your assessment for a more beneficial training experience. An ERP training consultant can help you construct questions and strategies for conducting your assessment. Below is a list of the plan deliverables you should focus on developing.
- Prerequisite end-user skills' education plan
- Training, staffing, and delivery plan
- Partnering with the Business
- Curriculum Development
- Budget
